Privacy Policy

Introduction

At Aquaneering LLC (“Aquaneering,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (e.g., credit/debit card details, PayPal)

1.2 Non-Personal Information

We may also collect non-personal information automatically, including:

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited on our site

  • Date, time, and duration of visits

  • Referral sources (e.g., search engines, links)

2. How We Use Your Information

2.1 Personal Information

We use personal information to:

  • Process and fulfill orders

  • Provide order updates and customer service

  • Communicate promotions, offers, or product updates (only with your consent)

  • Respond to inquiries and support requests

  • Improve our products and website experience

2.2 Non-Personal Information

We use non-personal data to:

  • Analyze and improve website performance and usability

  • Detect and prevent fraud or unauthorized access

  • Understand visitor demographics for internal marketing and business strategy

3. How We Protect Your Information

We use industry-standard administrative, technical, and physical safeguards to protect your data. Access to personal information is restricted to authorized personnel who are contractually bound to confidentiality.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers who assist in order processing, payment collection, delivery, marketing, or IT operations, provided they maintain confidentiality and data protection standards.

  • Government or legal authorities when required to comply with applicable laws or protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and personalize user experience

  • Analyze user traffic and behavior for site improvement
    You can manage or disable cookies through your browser settings. Some features of the website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have independent privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before submitting personal information.

7. Your Rights and Choices

Depending on your location, you may have rights under privacy laws such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), including:

  • Accessing the data we hold about you

  • Requesting corrections or deletions

  • Opting out of marketing communications

  • Requesting data portability

  • Withdrawing previously given consent

To exercise any of these rights, please contact us at info@aquaneering.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Aquaneering LLC
Email: info@aquaneering.com
Website: www.aquaneering.com